Saturday voicemail
Solo GP
When you’re the doctor and the phones, a Saturday web visitor should not become Monday’s mystery callback.
For dental practice websites
The front desk, after hours.
DentalChat answers hours, insurance, and service questions on your website — and emails you a clean appointment request instead of another voicemail.
Ask DentalChat
Willow Creek Dental
Good evening — Willow Creek Dental is closed. We open Saturday at 8. I can take an appointment request.
9:02 PM
Do you take Delta Dental?
9:03 PM
Yes — we accept Delta Dental PPO. We verify benefits at the visit.
9:03 PM
Are you a new patient, or have you been here before?
9:03 PM
New patient. Tuesday or Thursday morning, cleaning. Jane Martinez, 555-018-4412.
9:04 PM
I’ll email the office: Jane M., new patient, Tue/Thu morning, cleaning, cell ending 4412.
9:04 PM
We’ve emailed the office. This is not a confirmed appointment yet.
9:05 PM
1. After-hours greeting
Practice name and next open time — Saturday at 8.
2. Insurance from this practice
Yes — we accept Delta Dental PPO.
3. New vs. existing
The bot forks before it collects a time window.
4. Appointment details
Name, phone, preferred window, reason chip.
5. Confirmation
We’ve emailed the office. This is not a confirmed appointment yet.
24/7 on your site
A request email, not a recording
Live in days
What patients can actually get done
Always on
The widget answers at 9pm and at lunch — not only when someone is at the desk.
Answers from your practice
Hours, the insurance list you actually take, and the services you want named.
Requests, not voicemails
Booking intent becomes a structured email the front desk can return before lunch.
Stays in its lane
No diagnosis, no treatment plan, no “HIPAA certified” badge. Scheduling questions only.
From chat to your inbox
01
Chat
02
Details
03
Confirm
04
Email the office
05
Staff books the chair
The patient confirms in chat. DentalChat emails the practice inbox you set at signup. Staff still places the chair time in your existing scheduler — DentalChat does not own the book in v1.
Under step 4, the email the front desk actually opens.
InboxGmailappointments@willowcreekdental.example
To: appointments@willowcreekdental.example
Subject: New appointment request · Jane M. · Tuesday or Thursday morning · New patient
Reply-To: jane@example.com
Name · Jane M.
Phone · (555) 018-4412 (ending 4412)
Email · jane@example.com
Patient · New patient
Window · Tuesday or Thursday morning
Reason · Cleaning
Request ID · DC-1842
Submitted · Saturday 9:14 PM
Source · demo · https://willowcreekdental.example/
Built for practices that still answer their own phones
Lunch-hour insurance questions
Busy family office
The desk is seating hygiene. The site can still say whether you take Delta Dental PPO.
One inbox for two locations
Small group
Same widget, one appointment inbox — until you’re ready for more than a snippet.
See the widget on a sample practice
Be the patient on a sample practice. Willow Creek Dental — family hours, Saturday 8–1, no account needed.
Open the demoWillow Creek Dental · Ask DentalChat
Hi — this is DentalChat for Willow Creek Dental. We’re open Saturday 8–1. I can help with hours, insurance, and appointment requests.
A note from the founder
A named human behind a clinical-adjacent product — not a logo wall.
Leland Sion
Founder, DentalChat
“The goal isn’t a clever bot. It’s a clean email the front desk can return before lunch.”About the founder